Real Estate Virtual Assistant

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Real Estate Virtual Assistant

With 10 years of experience in Real Estate Brokerage support and corporate mortgage management, it was a natural progression to move into supporting Real Estate professionals as a business. I am in pro in multiple systems and can handle your Real Estate business end to end! Administrative Real Estate assistants are frequently underutilized and perform only limited duties when compared to the responsibilities outlined in their actual job descriptions because most assistants have an administrative background but NOT a Real Estate background. Meet the Real Estate Virtual Assistant that has both!

VBS Real Estate offers Virtual Assistance to Real Estate Professionals, Tiffany Haynes, Owner and Virtual Assistant has 10 years of Real Estate and Mortgage experience within Residential, Commercial, Land, and Leasing. Hire a seasoned professional in the industry and pay for only the hours you need support!



Listing Management


Full Listing Management Services

  • žSend listing agreement via DocuSign for required signatures and initials. (if you prefer VBSRE utilizes your signature software we will implement that process)
  • žManage any amendments of agreement (extensions, etc.)
  • žEnter listing into MLS
  • žOrder property photography. We can use your vendor or a VBS approved vendor.home for sale
  • žCoordinate virtual tour appointment if service is separate from the photography session.
  • žProfessional Copy write for MLS & Advertising
  • žCreate single page professional brochure, create a custom design for your brand for a one time fee of $50 (this is currently being waived!)
  • žAdd/Update property on agents web site
  • žObtain/Request utility averages from the client
  • žPost to agents social media platforms
  • žPosts to up to 3 Realty/Online sites  websites of the clients choosing
  • žJust Listed Postcards (postage & printing fee separate)
  • žSend Welcome/Intro Letter to Seller

Limited Listing Management

  • žEnter Property into MLS
  • žCreate Brochure, create a custom design for your brand for a one time fee of $50 (this is currently being waived!)
  • žSend Welcome Letter to seller

Volume Discounts

Transaction Coordination

 Transaction Coordination Services

  • Review the Agreement of Sale for completeness and pursue necessary parties for outstanding initials, signatures, and dates.
  • žSend agent an email outlining important dates and contact all parties involved in the transaction including the lender, title company, client, and co-op agent; introduce myself and request that all paperwork and communications related to the transaction flow through me.
  • žCoordinate the timely satisfaction and removal of all contingencies and keep you informed of the progress, including ordering HOA/Condo Doc’s
  • žEnsure that the lender, the title company, your client and other involved parties all fully executed copies of all relevant documents.Sold Sign
  • žCoordinate inspections with you, the inspector, the Buyer and the co-op.
  • žComplete all details of your office’s required transaction forms.
  • žFor Buyers: Collect 2nd Deposit check from Buyer and forward to the listing agent.
  • žFor Sellers: order payoffs and tax, water & sewer certs.ž
  • žProvide clients with reminders to connect or disconnect all necessary utilities and to secure homeowner’s insurance.
  • žVerify loan commitment with client’s lender, provide copies and notify you of any problems in underwriting.
  • žOrder and review the title report. Notify you of any issues and help to resolve.
  • žSchedule closing appointment with your clients, the title company and you.
  • žProvide a congratulatory letter to your buyer(s) or a thank you letter to your seller(s).

Administrative Tasks


  • žCalendar Management
  • žAppointment Setting
  • žSocial Media Management
  • žBlog Writing
  • žBookkeeping
  • žTravel Logistics
  • žResearch
  • žEditing
  • žLogo Design
  • žBusiness Card Design
  • žBrochure Design
  • žDesign Listing Presentation
  • žNewsletter Set-up & Management
  • žEmail Management
  • žProperty Management Secretary
  • žLiaison between Contractors & Agent
  • žClient follow-ups
  • žClient gift purchases, greeting cards (birthday & holidays, etc.)

Marketing Tasks


  • Manage client database management program & system.
  • Create & regularly prepare all buyer & seller consultation packages.
  • Coordinate the preparation of all listing & open house flyers, graphics, signage and all other marketing materials.
  • Manage & update agent website, blog and online listings.
  • Regularly assist agent to manage & enhance agent’s social media presence.
  • Track & coordinate all inbound leads from websites, social media & other online sources.
  • Coordinate all client & vendor appreciation events.
  • Regularly obtain client testimonials for websites & social media.
  • Coordinate & implement agent marketing videos & property videos on website, blog & social media




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Tiffany Haynes



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